ITS is committed to providing world class service to our customers. Essential Care is anannual agreement that provides, TechnicalSupport services and Product Maintenance.

Essential Care is required with the initial purchase of all ITS products.

Essential Care includes 24x7 Telephone Support for critical issues, expedited Support Services, priority routing of issues, and all systems updates and upgrades.

Contact Support
Phone Support
United States: (888) 861-7227
(Monday through Friday)
Office Hours: Pacific 7:00am to 6:00pm PST
24X7 is available

Support Services:

•  Telephone Support

•  Support Case Help — Target response time is four hours during normal business hours

Product Maintenance

•  Hotfixes and Inline Releases
•  Service Packs
•  New Versions
•  Access to Beta Product


Contact Information

ITS
6663 SW Beaverton Hillsdale Hwy
#203
Portland, OR 97225

Phone: (888) 861-7227
Fax: 503-535-8827

Email: sales@its4abi.com

 
 
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